FAQs

Frequently Asked Questions (FAQ) 

Orders & Payments

How do I place an order?

Simply browse our collection, select your preferred size and colour, and complete checkout using the available payment methods.

What payment methods do you accept?

We accept secure online payments through major payment gateways, including UPI, debit cards, credit cards, net banking, and supported wallets.

Can I cancel my order after placing it?

Orders can only be cancelled before they enter production. Since all products are made to order, cancellations may not be possible once processing begins.

For cancellation requests, contact us as soon as possible at support@lessfamous.com

Shipping & Delivery

How long does shipping take?

Orders are typically processed within 2–3 business days. Delivery usually takes an additional 2–5 business days depending on your location and pin code serviceability.

Do you ship across India?

Not at the moment. We're currently shipping only within Maharashtra while we get things up and running. This helps us ensure a smooth experience for our customers and maintain the quality of our service.

We're working towards expanding to the rest of India soon. If you'd like to know when we start shipping to your state, feel free to join our newsletter or follow us on social media for updates.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS.

What if my order is delayed?

Delivery timelines are estimates and may occasionally be affected by courier delays, weather conditions, holidays, or operational issues. If your order is significantly delayed, please contact us.

What happens if my order is lost in transit?

If the shipping partner officially confirms the shipment as lost, we will arrange a replacement or refund accordingly.

Returns, Exchanges & Replacements

Do you accept returns?

Since all products are made to order, returns are accepted only for damaged, defective, or incorrect products.

Requests must be raised within 7 days of delivery.

What do I need to provide for a damaged or defective product claim?

Please share:

  • an unboxing video,
  • clear photos of the product, and
  • your order number.

Without an unboxing video, replacement requests may not be approved.

Can I exchange my product for another size or colour?

Yes, size or colour exchange requests can be made within 10 days of delivery, subject to availability.

Since products are made to order, exchanges are usually processed by placing a new order. Reverse shipping and reshipping charges may apply.

What condition should the product be in for returns or exchanges?

Products must be:

  • unused,
  • unwashed,
  • undamaged, and
  • in original condition.

Are there products that cannot be returned or exchanged?

Yes. Products that are:

  • used,
  • washed,
  • damaged after delivery,
  • altered, or
  • returned without proper proof

may not be eligible. 

Make sure to open the package carefully without damaging it with scissors or any sharp object as in such a scenario, return or exchange will not be possible.

Products & Sizing

Are your products made to order?

Yes. Every Less Famous product is created after an order is placed through a print-on-demand production process.

Why do colours or prints look slightly different in real life?

Minor variations in colour tone, print placement, or fabric texture may occur due to screen settings and the print-on-demand production process.

How do I choose the correct size?

Please refer to the size chart available on each product page before placing your order.

If you prefer an oversized fit, we recommend sizing up accordingly.

Will sold-out products be restocked?

Some products may return, while others may remain limited edition depending on availability and future collections.

Brand & Sustainability

What is Less Famous?

Less Famous is a premium clothing brand focused on intentionality and conscious production. We make clothes with ideas, observations and a little sarcasm — for people who don't take everything at face value.

Why do you use print on demand?

Print-on-demand helps reduce overproduction and unnecessary inventory waste by creating products only after they are ordered.

Support

How can I contact Less Famous?

You can reach us at:

Email: support@lessfamous.com

WhatsApp: 8369718335

We aim to respond within 24–48 business hours.

Do you offer collaborations or partnerships?

For collaborations, media inquiries, or partnerships, please contact us through our official email.